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Frequently Asked Questions
What are your shipping options and delivery timelines?â–¼
We offer standard shipping across the United States, typically arriving within 5-8 business days. Expedited shipping is available at checkout for faster delivery of your essentials.
How do I initiate a return or exchange?â–¼
You may return unworn, unwashed items with tags attached within 30 days of purchase. Simply use our online portal to generate a prepaid shipping label for convenience.
Which payment methods do you accept?â–¼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer Affirm, allowing you to pay for your purchase in monthly installments.
How do you ensure the quality of your products?â–¼
Cuyana is built on the philosophy of 'fewer, better.' We source premium materials and partner with skilled artisans worldwide to ensure every piece lasts for years.
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